Shipping policy
Thank you for shopping with Abru Classic. We are committed to providing a clear, reliable, and efficient shipping experience for our customers. This Shipping Policy explains how we process, prepare, and deliver orders placed through our online store.
Shipping Location
Abru Classic currently ships orders within the United Kingdom only. At this time, we do not offer international shipping.
All orders are shipped to the delivery address provided by the customer during checkout. Please ensure your shipping details are complete and accurate before placing your order.
Our Processing Schedule
Orders are processed during our regular business hours:
Monday – Friday 9:00 AM – 5:00 PM (GMT:+1)
Orders placed before 5:00 PM (GMT:+1) on business days will begin processing according to our standard fulfilment schedule.
Orders placed:
- After the daily cut-off time
- On weekends
- On public holidays
will be processed on the next available business day.
Processing Time
After payment has been successfully received and your order has been verified, the standard processing time is:
1–2 Business Days
During this time, we will:
- Verify your order details
- Confirm payment authorization
- Carefully prepare and pack your items
- Arrange shipment with the selected courier
Please note that processing time does not include shipping transit time.
Shipping & Delivery Time
2–4 Business Days
Once your order has been processed and dispatched, delivery typically takes 2–4 business days, depending on your location and the courier service.
Estimated Total Delivery Time
3–6 Business Days
This includes:
- Processing Time: 1–2 Business Days
- Transit Time: 2–4 Business Days
Delivery estimates may vary due to factors outside our control, including:
- Courier delays
- Severe weather conditions
- Public holidays
- High shipping volumes
- Unexpected transportation disruptions
Shipping Charges
Any applicable shipping charges will be displayed during checkout before payment is completed.
Customers will be able to review the total order cost, including shipping fees, before placing their order.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.
Tracking information may take approximately 24–48 hours to update after the parcel has been handed over to the courier.
Customers can use the tracking information to monitor the delivery status of their order.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully review:
- Full Name
- Shipping Address
- Flat or Apartment Number (if applicable)
- Contact Details
Abru Classic is not responsible for delays, failed deliveries, lost parcels, or additional shipping costs resulting from incorrect or incomplete information provided by customers.
Delayed Deliveries
We work hard to ensure orders arrive within the estimated delivery timeframe. However, delivery dates are estimates and cannot be guaranteed, as delays may occur due to circumstances beyond our control.
If your order is significantly delayed, please contact us at:
Our team will review your shipment and assist wherever possible.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Please provide:
- Order Number
- Description of the issue
- Photographs of the damaged parcel or items (if applicable)
We will investigate the matter and work with you to determine the most appropriate resolution.
Local Collection & In-Person Shopping
Abru Classic operates exclusively as an online store.
We do not offer:
- In-person shopping
- Warehouse visits
- Local collection
- Store collection services
All orders are shipped directly to the address provided during checkout.
Business Information
Business Name: Abru Classic
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT:+1)
Business Email
Physical Mailing Address
314 Bethnal Green Road,London E2 0AG,United Kingdom